Training makes the Difference - fortunately it's another area where we lead...

In perfect conditions most parking equipment will work reliably. In practice, even the best systems perform badly if the operational and management staff don't understand the operation, regular maintenance tasks are not carried out and first line support is ineptly handled. Training can thus make the difference between a reliable and profitable parking operation and a loss-making nightmare.

At Zeag we have found that downtime can be reduced by as much as 90% through effective training and management of the parking operation. That's why we created the Zeag Academy - unique in the parking industry.

Training starts before purchase with seminars on how to define requirements and evaluate vendors and solutions, how to manage a professional parking operation and how to design an efficient parking facility.

During installation product specific training for maintenance staff, managers and first line support personnel is backed by a training hotline and online training resource. This training is also available at a later date for new staff and workshops cover specific issues for the site.

Following installation we work with you to eliminate any issues where training can make a difference. We constantly monitor call-out patterns to identify training and operational issues and help with further training as required.

Last but not least, we share best practice information on a regular basis within each market sector, helping you to learn from similar operations how to maximise revenues, minimise costs and improve your customer experience.